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Writer's Block: Why, Thank You!

At the opposite end of yesterday's spectrum, what's the best customer service you've ever received? Did you go out of your way to thank that person (or their boss) for their efforts?


Today, I want to give a shout out to my friendly neighborhood dry cleaning lady from Korea. She raises customer service to a whole new level.

So sweet. So kind. So humble. So efficient. Knows me by name. Waves to me through the window when she sees me pull into the parking space in front of her store, and by the time I get in, she has my clothes waiting for me. She always asks me about my latest projects and then says, “You American women are so amazing!”

Truth be told, she’s the amazing one.

drycleaners

Comments

( 3 comments — Leave a comment )
car0linatarheel
Jul. 13th, 2012 05:18 pm (UTC)
That's so cute. She was so nice when I met her and knew I was your daughter because we look alike! I told her last time I was there that our garden is growing nicely and we'll bring her some fruit!
rhkpennsylvania
Jul. 16th, 2012 10:48 pm (UTC)
Love this post!!
1carolinabrown
Jul. 17th, 2012 01:14 am (UTC)
I will have to take you to meet her!
( 3 comments — Leave a comment )

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